We’re on the case

Depending on your claim you may need to provide additional information. Don’t worry, your Assurely advisor will contact you within 48 hours (usually sooner) if this is necessary and will answer any questions you may have.

Your Assurely advisor will promptly reach out to discuss whether your policy covers the incident. The timeframe for this process typically ranges from 48 hours to a few days, depending on the policy and the complexity of the claim.

In the meantime, if you have any questions, feel free to contact your advisor, who will be more than happy to provide answers and assistance.

Your dedicated advisor will promptly reach out to you through the contact information you have provided. We ensure effective communication by utilizing a combination of phone calls and emails, tailored to your preferences.

Feel free to reach out to your advisor if you prefer one communication method over another.

Rest assured, Assurely’s claims process seeks the quickest resolution possible, leaving no room for delays or inconveniences. It is not possible to estimate when you will receive payment, this is due to the fact that the payment process is determined case-by-case based on the complexity of the claim and the cooperation of the parties involved.

Simply reporting a claim does not impact your insurance cost, but paid claims may impact your premiums over time, depending on the insurance carrier and the coverage. You can discuss this with your Assurely advisor.At Assurely we are committed to handling your claims with upmost efficiency and expertise, ensuring that any potential impact on your coverage or cost is kept to a minimum.