Issuer Resources

How to Utilize TigerMark

What Claims Does TigerMark Cover?

You have successfully raised your funds. Now it’s time to focus on growing your business. 

While you put your funds to good use, you may encounter investors submitting claims against you when they feel they have been wronged. This is what we’re here for. 

Almost 50% of Director and Officer insurance claims come directly from investors. That’s why you invested in a TigerMark policy.

Below, find what claim events are covered by TigerMark.

  • Misuse of funds

  • Theft of funds

  • Intentional misrepresentation by Insured in offering documents


How to File a Claim

The following steps depict how to file in the event of a misuse of funds, theft of funds, or intentional misrepresentation by Insured in offering documents claim event.

  1. Ensure your TigerMark policy is in effect by answering ‘yes’ to the following statements:

    —> Have you have finished your crowdfunding raise?

    —> Have your funds have cleared ESCROW?

    —> Have you paid the insurance carrier for coverage?

    **If you answered ‘no’ to one or more of the statements above, contact an Assurely professional for more information.

  2. Email claims@assurely.com immediately when the claim has been brought to your attention with the following information or with a short video explaining the situation.

  • The date Investor filed the claim 

  • Who the claim was filed by 

  • A copy of the claim

  • All other relevant information brought to your knowledge regarding the claim event 

  • A reliable email or phone number in which an Assurely professional can contact you

Next Steps

Once you have successfully sent your claim details to Assurely professionals at claims@assurely.com, you will hear back within 48-hours regarding the information you provided and the next steps required. 

In the meantime, know that our team is working to help you! 

Continue to focus on the growth of your business. If you have any questions or concerns, please contact our team

**Note: In the event of the requirement of attorneys, Assurely does not cover this cost.